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No. Under Juaab's policy, each person may only hold one account. If multiple accounts are found, all of them will be closed and any balance may be forfeited.

KYC (Know Your Customer) verification is essential for security. It helps prevent fraud and money laundering. To complete verification, you'll need to upload a photo of your National ID or passport. Once verified, your withdrawal limit will increase.

Yes. You can update your email, mobile number, and password from Profile Settings. To change your name or date of birth, please contact our support team.

To close your account support@juaab.betto send us an email. Please withdraw your balance beforehand. Please note that once closed, your account may not be reopened.

Juaab currently supports the following payment methods:

• Mobile Pay (Personal & Merchant)
• Nagad
• Rocket (DBBL)
• Bank Transfer
• Cryptocurrency (USDT, BTC)

New payment methods are being added regularly.

The minimum deposit on Juaab is just ৳300 BDT. You can deposit quickly via Mobile Pay or Nagad, and funds are typically credited to your account instantly.

Withdrawals on verified accounts are typically processed within 15 minutes to 24 hours. Bank transfers may take 1–3 business days. Mobile banking (Mobile Pay/Nagad) is the fastest option.

Please wait 15–30 minutes first. If it still hasn't arrived, contact us with your transaction ID support@juaab.betto reach our support team. Sending a screenshot will help us resolve your issue faster.

The daily withdrawal limit for standard accounts is ৳50,000. Verified and VIP accounts have significantly higher limits. VIP page View Details.

New members at Juaab can receive a Welcome Bonus of up to 100% on their first deposit. Specific wagering requirements apply to use this bonus. For more details Promotions page View.

A wagering requirement means you need to place a certain amount in bets before you can withdraw bonus funds. For example, a 10x wagering requirement on a ৳1,000 bonus means you must bet ৳10,000 in total. Once the requirement is met, the bonus converts to real money.

Juaab offers weekly cashback on losses. The cashback rate depends on your VIP level, and it is typically credited every Monday for the previous week's losses. Rewards page View Details.

Every bonus has a set expiry period (typically 7–30 days). If the wagering requirement isn't met within that time, the bonus balance is automatically forfeited. Your real money balance remains unaffected.

Voucher page enter your voucher code and click the "Apply" button. If the code is valid, the bonus will be credited to your account instantly. Each voucher code can typically only be used once.

Juaab offers betting on 20+ sports including cricket, football, tennis, badminton, and kabaddi. Special odds are available for popular tournaments like the IPL, BPL, Premier League, and World Cup matches.

Live betting lets you place bets in real time as a match unfolds. Odds update every moment, and you can add new bets at any time. Use live scores and stats to make smarter decisions.

Once a bet is confirmed, it generally cannot be cancelled. However, in some cases you may be able to settle your bet early using the Cash Out feature. Please note that Cash Out is not available for all matches.

If a match is fully cancelled, your stake will be refunded in full. In cases of abandonment or where the required overs/time haven't been completed, the outcome is determined per the applicable rules. For more details, Terms and Conditions available.

The minimum bet starts at ৳50 BDT. The maximum bet depends on the match and market. Higher limits are available for high roller accounts. High Roller page View.

Yes. Juaab uses 256-bit SSL encryption to keep your personal and financial data fully secure. We never share your password or payment details with any third party.

Go to Profile Settings > Security and enable 2FA. An OTP will be sent to your mobile number. Once active, you'll need to enter both your password and the OTP each time you log in — this is the best way to protect your account.

Change your password immediately and log out of all other devices. Then support@juaab.bet. Our support team will help keep your account secure.

No. Juaab representatives will never ask for your password, OTP, or payment details via phone, email, or message. If anyone does, treat it as a scam and report it to us immediately.

You can set daily, weekly, and monthly deposit and betting limits from your profile settings. Once a limit is set, it cannot be changed for 24 hours. For more details Responsible Gaming page View.

Self-exclusion allows you to voluntarily block your own account for a set period, ranging from 1 week to 5 years. While active, you will not be able to log in or place bets. Contact support to enable this feature.

Juaab takes responsible gaming seriously. If you notice signs of addictive behavior, Responsible Gaming page you can find support resources. In Bangladesh, you can reach the Kaan Pete Roi helpline at 01779-554391. Our support team is also ready to assist.

No. Juaab strictly enforces an 18+ policy. Age is verified at the time of registration, and any account suspected of belonging to a minor is suspended immediately. Parents are encouraged to use parental control software.